Privacy Policy

1. Introduction

PaintCraft MN ("we," "us," or "our") operates the website paintcraftmn.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us. By using our site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and street address you provide when filling out our estimate or contact forms.
• Project details — information you share about your painting project, including photos you upload to help us provide an estimate.
• Communication preferences — whether you have checked the boxes on our estimate form consenting to receive text messages from us, and which kind.
• Usage data — non-identifying information about how you interact with our site (pages visited, time on site, device and browser type), collected via analytics tools.

Our estimate form is hosted by GoHighLevel (LeadConnector) and displayed on our site within a frame served by them. What you enter in that form is submitted directly to GoHighLevel, where it is stored in the customer records we use to follow up with you.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free estimates.
• Schedule and coordinate painting services.
• Improve our website, services, and customer experience.
• Send service-related communications you have requested.
• Send you text messages, but only of the kind you consented to on our estimate form. You can stop them at any time by replying STOP.
• Comply with legal obligations and protect our rights.

We do not sell your personal information to third parties.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and analyze traffic. Specifically, we use Google Analytics 4 to understand how visitors use our site, and we run advertising pixels provided by third parties such as Nextdoor.

You can control or disable cookies through your browser settings. Blocking certain cookies may affect the functionality of the site. We also provide a cookie consent banner so you may accept or decline non-essential cookies on your first visit.

That banner governs the analytics and advertising trackers described above. It does not cover storage the embedded estimate form sets in your browser in order to work — GoHighLevel writes an entry for the form whether or not you accept the banner. Blocking site data for this site in your browser will prevent it, and may stop the form from working.

For more information about how Google handles data, visit Google's Privacy Policy.

5. Third-Party Services

We use the following third-party services to operate our website:

• Google Analytics — website traffic analytics.
• GoHighLevel (LeadConnector) — hosts our estimate form, receives what you submit through it including any photos you attach, and stores it as our customer record so we can respond to you.
• Nextdoor — advertising and audience measurement.
• Vercel — website hosting.

These services may process data according to their own privacy policies. We encourage you to review them.

6. Data Security

We take reasonable measures to protect the information you provide to us from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time. Depending on your location, you may also have the right to opt out of certain data processing. To exercise any of these rights, contact us using the details below.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@paintcraftmn.com
• Phone: (952) 697-9987
• Website: paintcraftmn.com