Privacy Policy

1. Introduction

PaintCraft MN ("we," "us," or "our") operates the website paintcraftmn.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us. By using our site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and street address you provide when filling out our estimate or contact forms.
• Project details — information you share about your painting project, including photos you upload to help us provide an estimate.
• Usage data — non-identifying information about how you interact with our site (pages visited, time on site, device and browser type), collected via analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free estimates.
• Schedule and coordinate painting services.
• Improve our website, services, and customer experience.
• Send service-related communications you have requested.
• Comply with legal obligations and protect our rights.

We do not sell your personal information to third parties.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and analyze traffic. Specifically, we use Google Analytics 4 to understand how visitors use our site, and we run advertising pixels provided by third parties such as Nextdoor.

You can control or disable cookies through your browser settings. Blocking certain cookies may affect the functionality of the site. We also provide a cookie consent banner so you may accept or decline non-essential cookies on your first visit.

For more information about how Google handles data, visit Google's Privacy Policy.

5. Third-Party Services

We use the following third-party services to operate our website:

• Google Analytics — website traffic analytics.
• Cloudinary — secure image hosting and uploads.
• Resend — delivery of estimate request emails.
• Cloudflare Turnstile — spam protection on our forms.
• Nextdoor — advertising and audience measurement.
• Vercel — website hosting.

These services may process data according to their own privacy policies. We encourage you to review them.

6. Data Security

We take reasonable measures to protect the information you provide to us from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time. Depending on your location, you may also have the right to opt out of certain data processing. To exercise any of these rights, contact us using the details below.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@paintcraftmn.com
• Phone: (952) 697-9987
• Website: paintcraftmn.com